TradeNexa Privacy Policy

Effective Date: August 14, 2026

TradeNexa ("TradeNexa", "we", "us", or "our") is operated by Paneliya Technology Private Limited.

We respect your privacy and are committed to protecting the personal, business, device, location, communication, and other information that you provide or that is collected when you use the TradeNexa mobile application and related services.

This Privacy Policy explains what information we collect, why we collect it, how we use and share it, how we protect it, how long we retain it, and how you can request deletion of your account and associated information.

By using TradeNexa, you acknowledge the practices described in this Privacy Policy.

1. About TradeNexa

TradeNexa is a B2B marketplace that connects buyers and sellers and enables businesses to discover products, suppliers, and business opportunities.

TradeNexa may provide features including:

2. Information We Collect

The information we collect depends on how you use TradeNexa, the features you access, the permissions you provide, and the services enabled in the application.

2.1 Account and Authentication Information

When you create or use a TradeNexa account, we may collect:

3. Business Information

If you use TradeNexa as a buyer, seller, supplier, or business user, we may collect information such as:

4. Product Information

If you create or manage product listings, we may collect:

Product and business information that you choose to publish may be visible to other TradeNexa users.

5. Location Information

TradeNexa may request access to your device location when a location-related feature requires it.

Depending on the functionality you use, we may collect:

Location may be used for purposes such as:

You can manage or revoke location permissions through your device settings.

6. Chat and Communication Information

TradeNexa provides communication functionality between buyers, sellers, suppliers, and other authorized marketplace users.

When you use chat or communication features, we may collect:

Chat information is used to provide communication functionality and facilitate business interactions between TradeNexa users.

7. Push Notifications

TradeNexa may use Firebase Cloud Messaging (FCM) or other notification services to send push notifications.

Notifications may be used for:

To deliver notifications, the application may process a device or application notification identifier, Firebase Cloud Messaging token, and related technical information.

8. Firebase Services

TradeNexa may use Firebase services to provide, secure, maintain, and improve application functionality.

Depending on the Firebase services enabled, these may include:

Firebase may process certain technical and user-related information depending on the Firebase products and configuration used by TradeNexa.

9. Device and Technical Information

When you use TradeNexa, certain technical information may be collected automatically, including where applicable:

10. Photos and Media

TradeNexa may allow sellers and other users to upload product images, profile images, business images, and other media.

When you select media for upload, TradeNexa may access and process the selected media for the relevant functionality.

Examples include:

11. How We Use Your Information

12. How We Share Information

We do not sell personal or sensitive user information.

12.1 With Other TradeNexa Users

Information that you choose to make available through marketplace functionality may be visible to other users.

12.2 Service Providers

We may use trusted third-party service providers to operate TradeNexa, including providers for cloud infrastructure, authentication, notifications, analytics, crash reporting, storage, communication, hosting, and payment processing where applicable.

12.3 Legal Requirements

We may disclose information when reasonably necessary to comply with applicable laws, respond to valid legal processes, protect users or TradeNexa, investigate fraud or abuse, or enforce applicable terms.

13. Data Security

We take reasonable technical and organizational measures to protect user information from unauthorized access, disclosure, alteration, loss, or destruction.

Depending on the service and functionality, security measures may include HTTPS/TLS encrypted data transmission, authentication controls, access controls, secure cloud infrastructure, database security controls, and server-side security measures.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

14. Data Retention

We retain information only for as long as reasonably necessary to provide TradeNexa services, maintain accounts and marketplace records, support communication, maintain security, prevent fraud, resolve disputes, and comply with applicable legal requirements.

When information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal obligations.

15. Account Deletion

TradeNexa provides users with a way to request deletion of their account and associated personal information.

Users may initiate account deletion through the account deletion functionality available within the application or through the external account deletion page provided by TradeNexa.

When an account deletion request is processed, we will delete associated personal information except information that we are required or permitted to retain for legitimate purposes such as legal compliance, fraud prevention, security, dispute resolution, or financial/accounting requirements.

16. Your Privacy Choices

17. Children's Privacy

TradeNexa is a B2B marketplace intended for business and general users and is not specifically directed toward children.

We do not knowingly collect personal information from children in violation of applicable laws.

18. Third-Party Services and Links

TradeNexa may use third-party services and may contain links or integrations to third-party websites or services.

Third-party services may have their own privacy policies and terms. We are not responsible for the privacy practices of third-party websites or services that are not controlled by TradeNexa.

19. International Data Processing

Depending on the services and infrastructure used to operate TradeNexa, information may be processed or stored in countries other than the country where you reside.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time because of changes to TradeNexa functionality, technology, third-party services, data practices, or applicable laws.

When changes are made, we will update the Effective Date at the top of this Privacy Policy.

21. Contact Us

App Name: TradeNexa

Developer/Company: Paneliya Technology Private Limited

Privacy Contact Email: YOUR_EMAIL@example.com

Website: YOUR_WEBSITE_URL

Account Deletion: YOUR_ACCOUNT_DELETION_URL

22. Consent

By using TradeNexa, you acknowledge that you have read and understood this Privacy Policy.

Where required by applicable law or platform policy, TradeNexa will request appropriate permissions and consent before accessing or collecting personal or sensitive information.